Anyone had trouble with Kohl's rebates?
Has anyone had trouble with the most recent round of Kohl's rebates? Chris posted these messages on Facebook:
Beware! Received an email re: $5 rebate on the crockpot from Kohls in October. Will not pay the rebate because by using discounts the price of the pot was under $24.50. Guess I'll be going to Kohls to get my $5. Wonder if they'll be a problem with the new $10 rebate also? I called the rebate company , they will not offer it . Receipt show sale price of $29.99. . But after all discounts I paid $19.92
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Here's Kohls response: " Unfortunately , because the offer was from the manufacturer , we are unable to issue a rebate.That being said , you can still attempt to return at your local store. " No box since I had to mail in the UPC, a rebate form printed by a Kohl's register, Kohl's advertising the offer in their ad , and they can't honor $5 goodwill gesture ? Even though sale price was over $24 , discounts made it less , and form Kohls printed didn't have that restriction. Wonder if anyone else has gotten this rejection also ?
I've never heard of this happening with Kohl's rebates, so am pretty startled to hear this. Is this an isolated incident, or has anyone else had issues?
Kohls only sent the rebate for 4 of the 12 items on one form, and none of the 2 items on another. Since they required UPC codes for the rebates, the items cannot be returned. Customer service puts me through to the automated rebate center, which had no option for anything than checking the status, which is useless. I have never had a problem with these mail-in rebates before, but given the problem this time and the absolutely awful customer service, this is my last time buying anything at Kohls.
same situation happened one as many people said. I bought 5 items with mail-in rebate at kohls on thanks giving day 2018 and do get email said that the prepaid rebate card had been shipped, however, I never received. I contacted them many times they gave me the number :888-976-8104 or 888-976-8087 which are never been got through. I think I will never buy kohl's rebate items any more.
Bought a crock-pot in Oct at Kohls which had a $5 rebate. Sent the rebate in first of November. Received $5 rebate check in mail today - March. forgot all about it. Thought it was scam until I check the info on the check and found the rebate form online with rebate number and then found my box with the UPC missing. Should not of taken that long but it did.
Issue with the Sonicare Kohls May 2019 rebate. Received e-mail stating "Invalid purchase location". Rebate was for Kohls and receipt was from Kohls. Bought online, but that shouldn't matter. Tried phone provided in e-mail, but couldn't speak to a live person. Tried e-mail provided for help and it came back undeliverable. Guess I'm SOL! Anyone else have similar issue?
Norine - I am having a very similar problem with my Sonicare Kohls November 2019 rebate. I received an e-mail stating "Invalid UPC" and I bought my Sonicare Diamondclean 9700 at the Kohl's store. The phone number provided was automated and I could never reach anyone. I used the online chat and Smeldy told me "I understand the product is eligible but the UPC code that contains the product In this case is not eligible for this promotion." I also tried to e-mail rebatetrack@rebatetrack.com and it came back undeliverable. If you google UPC 075020064516, it comes up with the correct product. It very much seems like a scheme to not pay out the $30 rebate they promised.
I sent rebate form for Hamilton oven toaster Nov 2019 with tracking number and now envelope tracking says it was refused and return to sender. Address does seem fishy. Kohl’s Rebate Center
Dept #19-86448
PO BOX 540009
El Paso,TX 88554-0009
So I think what the problem is is that when reading the fine print, the purchase had to be made from December 8- December 25th. Which is total crap because I bought mine on Cyber Monday and it was promoting the rebate, I go to print out what I need right now and start reading the fine print and I see that now I won't be able to! Kohl's shouldn't have mentioned the freakin rebate if it wasn't going to be able to be used.
For my rebate problem, I contacted the Better Business Bureau in Wisconsin (where Kohls has corporate headquarters), and within a matter of hours of the BBB saying they were following up, Kohls sent me an email that the rebate was on the way.
Do you have an email
Here's the Better Business Bureau e-mail I used: complaints@wisconsin.bbb.org
Yup guess I should of done research first. Kohls shouldn’t print rebate deals on Black Friday if they can’t guarantee the manu won’t honor. They give the Black Friday deal on Black Friday but usually the purchase must be made a week later. Which guess what? The deal no longer exists as price goes from Black Friday price to normal. Never buying Black Friday Kohls again. Read thoroughly! Just cuz they show it on Black Friday flyer does not meal you get rebate. Very ticked!! Bought two items way over my normal budget and they won’t give me the 10 per item rebate amount.
I mailed in three rebates and only got an email reply on two of them (which reading the comments here I see is common practice). I finally received the two in the mail and my name is spelled wrong on both of them. I used one of them at Walmart the other day. It declined at first, so I told the cashier the card had $12 and she changed the amount to only charge $12 and it went through. (i then paid my remaining balance with my debit card) I hope this tip helps somebody use their cards...
I won't be bothering with Kohls rebates, or Black Friday again. It was a nightmare to find the items on sale not clearly marked and then to have the hassle with the rebates.
Yes Having trouble , says I have 5 rebates submitted, 3 valid but only received one, and no tracking number for any one to help. They said I need the promotional number which was on the form that got mailed and those forms are no longer available. The other 2 said I ordered out of the time line, Which couldn't happen as they were all purchased on the same day.
Also my first and last time I will participate in their rebate offers. I thought I filled the form out correctly but message from them today said some info not provided . I tried calling of course automated so I hung up. Thankfully it was only $14.99 but I will not try this again.
My rebates envelope has been refused by Kohls Rebate Center. I purchased 3 toastmaster appliances on Black Friday and mailed in the rebates as per the instructions. I was expecting 3 visa cards of $14 each and spent 4 dollars for posting this with tracking number. I contacted support and they asked me to resubmit the rebates which makes no sense as I no longer have the UPC codes and original rebate receipts. I only purchased these $16 appliances due to rebates.