Anyone had trouble with Kohl's rebates?
Has anyone had trouble with the most recent round of Kohl's rebates? Chris posted these messages on Facebook:
Beware! Received an email re: $5 rebate on the crockpot from Kohls in October. Will not pay the rebate because by using discounts the price of the pot was under $24.50. Guess I'll be going to Kohls to get my $5. Wonder if they'll be a problem with the new $10 rebate also? I called the rebate company , they will not offer it . Receipt show sale price of $29.99. . But after all discounts I paid $19.92
......
Here's Kohls response: " Unfortunately , because the offer was from the manufacturer , we are unable to issue a rebate.That being said , you can still attempt to return at your local store. " No box since I had to mail in the UPC, a rebate form printed by a Kohl's register, Kohl's advertising the offer in their ad , and they can't honor $5 goodwill gesture ? Even though sale price was over $24 , discounts made it less , and form Kohls printed didn't have that restriction. Wonder if anyone else has gotten this rejection also ?
I've never heard of this happening with Kohl's rebates, so am pretty startled to hear this. Is this an isolated incident, or has anyone else had issues?
I purchased a crock pot in october...i never recieved my 5 dollar rebate.:(
I didn't get mine either. Only reason I purchased was because with the rebate and sale price etc it was a grwat price. I haven't heard anything from it.
I'll never sign up for another Kohl's rebate. Lost $50.00. Screw them.
My rebate for the toastmaster items in October went through okay.
I haven't gotten the Visa cards yet, but I did get a confirmation email so it's in process.
I was hoping to get some of these cheap kitchen items (after rebate of course!) on Black Friday but I will double check the fine print before I do that this year!
Thanks for the heads up!
Sorry to hear that other people have had problems. I thought mine was an isolated incident. Got this really cool mini crockpot for $16 at Kohl's back in September 2016. My rebate was for $12 making the crockpot only 4 bucks! What a deal right? Nope. Disaster! I almost went back and bought a bunch more to keep on hand for gifts. SO glad I didnt! So I sent the rebate in right away and received a confirmation email. Got the VISA rebate card soon after that but have been unable to use it. It doesn't scan. I contacted the web address provided with the card and followed the instructions. All I learned from that was that the card had been issued so I called the number but was unable to speak with anyone human. From there I contacted Kohl's. Not once, but 8 times. It is now four months later and I still have a useless card. One of my inquiries took 30 days for a response. Kohl's won't honor it because they feel ToastMaster should and ToastMaster says it's a Kohl's issue. Each person that I have contacted has heard the same story that I'm printing here and each one has instructed me to visit the website on the back of the card or call the number on the back of the card. Why would I do that when I'm calling because neither one got me anywhere? My next attempt will be to call the Kohl's corporate office in Menomonee Falls, WI and see if someone there will be willing to help. All of this hassle isn't even worth the $12 but it's the principle of it.
Same here, still haven't received a confirmation email or my $12 visa gift card. I've been waiting since the black Friday sale.
Ugh!!!!
Received the $12 rebate card but keeps getting declined at time of purchase. Cannot get a human when calling the 888 Cust Svc number for the Visa rebate card frustrating. expires today.
Same thing with me! I received a $10 visa card rebate and it doesn't work. Kohls gave me a phone number to call of 800-324-5808 but it isn't good either. Really irritated.
I have not received my rebate for a toaster oven that i purchased from Kohl's. I submitted all the required paper work and did receive an email with a tracking number which was reassuring. That was a month ago. I am about to approach the store about this and return the item . I see that the same item and offer is being advertised again. Feels like a scam to me and am disappointed tha Kohl's is connected with this.
I agree. I have not received my rebates for my grittle or waffle iron. The reason I always get them from kohls is the wonderful rebates
Penney, I would hold off with returning the item this soon. I know from experience that these rebates take time, sometimes up to 2 months. Don't give up yet! You have the email confirmation, so you have proof that it's being processed. Keep those emails and wait a little longer.... 🙂
It's almost May, I think it's beyond being patient at this point. What a bunch of rip offs!
I also recieved an empty $12 rebate card. I'll see how they handle this. So far I'm not having any luck.
Bought 5 items said I would receive $12 rebate on each item, never received it.
I purchased toastmaster products on black Friday 11\24\17.was told by the cashier that I will get a check back in my name. ( Was going to use the check to pay my khols charge). After reading the reviews, I am returning all products. Not worth keeping.I am beginning to notice how seeky Kohl's really is.
I am currently having LOTS of trouble getting rebates on 2 toastmaster items I bought Black Friday. First they said I didn't send enough info, then they said the items don't qualify even tho I rechecked the ad. Been arguing on online chat, phone and Facebook. Tomorrow going to store where I bought items and create a ruckus! Then reporting to Consumer Protection Bureau if necessary
I'm having same problem with black Friday items. Bought 5 items with rebate attached sent in necessary info December 5th just received an email that said not enough info received but not stating what they need. I know I sent everything needed. Been trying to do online chat for a week now and can't get that to go through just sit there saying waiting on customer rep then I call and can't get a person. What a rip off don't really expect to get my rebates at this point and will never shop using them with Kohl's again! This is the first store I've ever had a problem with for rebates! I'm not going to give up though, I'm going to keep trying!
I also received an email for the $12.00 rebate on toastmaster crock pot, said it is in process and gave a tracking number that says NOT FOUND. The email said it is processing so I will wait. Never again will I purchase these types of rebates. It is not worth all the time, trouble and worry over a $12.00 rebate. Shame on Kohl's for being a part of this crazy rebate.
I bought a piece of "$200.00" American tourister luggage on sale for 59.99 but after a 15% discount & using a $10 birthday coupon broken down & applied to each item on my receipt it came to $48.18. So now they wont honor the 10.00 rebate that was advertised with any luggage over $50 even though it was 59.99. The rebate is what encouraged me to buy the luggage to begin with. Seems to be a bit of a scam to me. Cant reach a human by phone or through the chat now link on the website. Wont be shopping at kohls again. Shame on them & wonder how long they can last doing business as they do now a days.
Rebates anywhere are generally post coupon, not just Kohl's, and that is stated in the T&C -- I don't think you're going to get anywhere with this one.
Sadly should've saved the B'day coupon for another purchase. Kohls is difficult with layered discounts. I.e., they took your $10 off first before the 15%.
They didn't take the $10 off the luggage but divided the $10 up and applied part of it to each item I purchased. Since the luggage was one of the more expensive items I bought they applied over $3 of the $10 towards it. This along with their 15% off is what made the luggage go under the $50 required purchase amount. My problem is how they divided the birthday coupon up & applied it to every item based on it's price. Secondly if the item was not going to qualify anymore for the rebate why did it print a rebate receipt for it? Seems to me if one had not printed it would have made me aware then that it no longer would get the rebate offer when I could have solved the problem. Also have not received the rebate on a hand mixer that I bought on Black Friday either. Yes I agree the way they layer discounts is confusing and I think they take advantage of people by allowing it to be that way. It would be wise to shop at Kohl's carrying your calculator.
Same with me. Luggage 59.99, after applying discounts - 44. They said i am not eligible, because it is less then 50. Idiotism! I never had problems with rebates from kohls before, they always sent rebates, but late. And I always applied additional coupons at check out and was eligible for rebate. but this year become not eligible. and it is impossible to talk to somebody in person.
I bought luggage on black Friday. After 15% off it was right over the $50 mark. So I still qualified for $10 rebate. I bought 4 pieces of luggage. Sent in 4 rebate forms in one envelope. Recently received my 4 rebate cards. Each are $40 each....so $120 in rebates instead of $40. I feeling kind of guilty but based on what I read, lots of others get cheated out. So I'm either going to call and see if I should send back.....or I'm going to keep on of them and give the rest to my mom who is always in need of extra $$$. But first, maybe I need to see if the cards even work. Sounds like people have had trouble using them once they get them.
I am also having issues with the complete lying idiots and incompetence at Kohl's Rebate Center. I have sent in via USPS, E-MAILS, AND FAXES the required information 7 times and they morons at KRC keep telling me the information receipts are illegible AND not there--BOTH! How can it be BOTH?! Bunch of MORONS and incompetence going on there, and I am not do sure Kohl's in not complicit in this. My $12 bucks is not even a big deal to me, it is just the point. DO THE MATH--IF KOHLS CAN SCREW, LOWBALLING IT, BUT SAY 15-20% of the customer rebates, think of all the $$$$$ they save annually. I am never shopping there again, I have spent way tooooo much there anyway. I'm taking my money elsewhere; bunch of liars!
I sent 3 rebate requests on different Black Friday (2017) items and received only 2 answers with tracking numbers. I kind of felt it would happen (because it is stated in rules they are not responsible for loss), but decided to give it a try. I know one thing now - I am not going to fall for any rebate deal on Black Friday at Kohl's any more.
I received all 6 of my $12 rebate cards, but have tried them at several stores, gas stations, even Kohl’s.com, and none of them work. Definitely not trusting the rebate offers again.
I just received all 3 my visa cards too. I have not expected third one because I did not get email confirmation about it. I am shocked to read they do not work. I will.them today and will write later if they work.
Received and already spent my Black Friday $25 prepaid rebate for Cuisinart. Per this thread I must have overpaid for the appliance.
Former Librarian as well!
Same issue but with the Sonicare Toothbrushes. In the webpage the rebate was mentioned, but apparently not all colors were covered, so I decided to get TB for all the family. Now they are denying my rebates since they claim it was only for the white one. Nowhere was it mentioned in the website that only the white qualified. So now I'm out $60, no way to return since they have been used. Nobody can do anything apparently, even when they have misleading promotions on their website.
Not a very happy Kohls shopper. First time trying their rebates and i got burned.
I received two pre-paid cards and neither had the full value on them. One was supposed to have an “Initial Card Valie” of $36 and the second stated $12, for a total of $48. I used both at the same restaurant and the $36 card had $30 on it and the $12 card had $10 on it. The total value lost was only $6, but it’s reflective of one more issue with Kohl’s rebate pre-paid VISA cards. Is there a reason the cards didn’t have the full card value that I’m not aware of?
I am having an issue with the sonicare TB rebate too.My $60.00 rebate got approved and said that they issued it on Jan.20 so i waited but never get any so i called in after a month and they said that they're going to issue another one and i should wait for 15 days ,another month passed by and i still didn't get it so i called them again and they said that they are going to replace it and that i should wait for another 15 days again...17 days already and i still haven't get it so i called them again today for the 4th time and the representative that i talked to said that they cannot replace or issue another one because they need to do some investigation first because this is very unlikely to happen...and that i should wait for another 15 days for their investigation..I'm so pissed and would never buy anything with a rebate offer,this would be my first and last.
I received my 2 visa reward cards totaling $38.00. Neither of them work. Going to make some calls to see if they can fix the problem it, which after reading this I doubt they will.In which case I will contact the attorney general about this scam.Everyone please do the same we need to stop these kind of marketing scams
Watch out their rebates expire in 6 months!!!!
Just found out $60 expired on mine. That's $60 kohls just gets back because they want to be that way.
F--- will never buy kohls again.
I am very disappointed in Kohl's rebates as well. I brought 12 appliances, some as gifts and I never once received a rebate. This was doing black Friday 2017. Almost a year ago. I brought the air fryer out of the 12, which had the largest rebate and I've heard nothing. This is horrible how businesses cheat consumers. Don't they make enough during the holidays. Very dissatisfied customer.
This was my first time sending in a Kohl's rebate, and this will be my last, you are a Rip Off. I purchase a Toastmaster 5cup coffee pot, I sent you all the information I had, Is this your way of cheating poor people out of their money? I was so sure you would do the right thing, I didn't make a copy, My lost. .
Kohls only sent the rebate for 4 of the 12 items on one form, and none of the 2 items on another. Since they required UPC codes for the rebates, the items cannot be returned. Customer service puts me through to the automated rebate center, which had no option for anything than checking the status, which is useless. I have never had a problem with these mail-in rebates before, but given the problem this time and the absolutely awful customer service, this is my last time buying anything at Kohls.
same situation happened one as many people said. I bought 5 items with mail-in rebate at kohls on thanks giving day 2018 and do get email said that the prepaid rebate card had been shipped, however, I never received. I contacted them many times they gave me the number :888-976-8104 or 888-976-8087 which are never been got through. I think I will never buy kohl's rebate items any more.
Bought a crock-pot in Oct at Kohls which had a $5 rebate. Sent the rebate in first of November. Received $5 rebate check in mail today - March. forgot all about it. Thought it was scam until I check the info on the check and found the rebate form online with rebate number and then found my box with the UPC missing. Should not of taken that long but it did.
Issue with the Sonicare Kohls May 2019 rebate. Received e-mail stating "Invalid purchase location". Rebate was for Kohls and receipt was from Kohls. Bought online, but that shouldn't matter. Tried phone provided in e-mail, but couldn't speak to a live person. Tried e-mail provided for help and it came back undeliverable. Guess I'm SOL! Anyone else have similar issue?
Norine - I am having a very similar problem with my Sonicare Kohls November 2019 rebate. I received an e-mail stating "Invalid UPC" and I bought my Sonicare Diamondclean 9700 at the Kohl's store. The phone number provided was automated and I could never reach anyone. I used the online chat and Smeldy told me "I understand the product is eligible but the UPC code that contains the product In this case is not eligible for this promotion." I also tried to e-mail rebatetrack@rebatetrack.com and it came back undeliverable. If you google UPC 075020064516, it comes up with the correct product. It very much seems like a scheme to not pay out the $30 rebate they promised.
I sent rebate form for Hamilton oven toaster Nov 2019 with tracking number and now envelope tracking says it was refused and return to sender. Address does seem fishy. Kohl’s Rebate Center
Dept #19-86448
PO BOX 540009
El Paso,TX 88554-0009
So I think what the problem is is that when reading the fine print, the purchase had to be made from December 8- December 25th. Which is total crap because I bought mine on Cyber Monday and it was promoting the rebate, I go to print out what I need right now and start reading the fine print and I see that now I won't be able to! Kohl's shouldn't have mentioned the freakin rebate if it wasn't going to be able to be used.
For my rebate problem, I contacted the Better Business Bureau in Wisconsin (where Kohls has corporate headquarters), and within a matter of hours of the BBB saying they were following up, Kohls sent me an email that the rebate was on the way.
Do you have an email
Here's the Better Business Bureau e-mail I used: complaints@wisconsin.bbb.org
Yup guess I should of done research first. Kohls shouldn’t print rebate deals on Black Friday if they can’t guarantee the manu won’t honor. They give the Black Friday deal on Black Friday but usually the purchase must be made a week later. Which guess what? The deal no longer exists as price goes from Black Friday price to normal. Never buying Black Friday Kohls again. Read thoroughly! Just cuz they show it on Black Friday flyer does not meal you get rebate. Very ticked!! Bought two items way over my normal budget and they won’t give me the 10 per item rebate amount.
I mailed in three rebates and only got an email reply on two of them (which reading the comments here I see is common practice). I finally received the two in the mail and my name is spelled wrong on both of them. I used one of them at Walmart the other day. It declined at first, so I told the cashier the card had $12 and she changed the amount to only charge $12 and it went through. (i then paid my remaining balance with my debit card) I hope this tip helps somebody use their cards...
I won't be bothering with Kohls rebates, or Black Friday again. It was a nightmare to find the items on sale not clearly marked and then to have the hassle with the rebates.
Yes Having trouble , says I have 5 rebates submitted, 3 valid but only received one, and no tracking number for any one to help. They said I need the promotional number which was on the form that got mailed and those forms are no longer available. The other 2 said I ordered out of the time line, Which couldn't happen as they were all purchased on the same day.
Also my first and last time I will participate in their rebate offers. I thought I filled the form out correctly but message from them today said some info not provided . I tried calling of course automated so I hung up. Thankfully it was only $14.99 but I will not try this again.
My rebates envelope has been refused by Kohls Rebate Center. I purchased 3 toastmaster appliances on Black Friday and mailed in the rebates as per the instructions. I was expecting 3 visa cards of $14 each and spent 4 dollars for posting this with tracking number. I contacted support and they asked me to resubmit the rebates which makes no sense as I no longer have the UPC codes and original rebate receipts. I only purchased these $16 appliances due to rebates.
I wasnt suprise when I received the email this morning saying they can't honor it because of Missing UPC which is BS .. This happened to my friend also.. Now were out of pocket of almost $70 each .. Never again KOHLS what a scam