I’ve seen a lot of angry comments and emails from you guys (and on Facebook, and on other sites) hoping that these recent Dominick’s stories and missteps bring about their downfall so that they just shut their doors forever. So I think this needs saying:
That’s not good for anyone!
Am I annoyed at Dominick’s? Yes, of course. Do I think that Dominick’s corporate is making boneheaded move after boneheaded move? Yes, obviously. Do I think they could handle things better and address problems in their stores better and work on a little consistency? Yes, indeed.
Are they the only grocery store that makes mistakes?
Not so much!
Who here is pleased by Jewel’s move toward filling their ads and shelves with store brands, and toward including random manufacturer coupons in their ads rather than actually putting items on sale? Who here is pleased by the general lack of useful electronic coupons on Avenu?
Who here is pleased by the inconsistencies at Ultra Foods and their refusal to take coupons with other stores’ logos or Catalinas from other stores?
Who here is pleased by needing a PhD to decipher your Target receipt and the nagging feeling that your coupons never do ring up quite right?
I don’t want to see my store go out of business. Aside from the fact that they’re generally very, very nice over there, these are real people with real jobs that we’re talking about here. I don’t want to see anyone go out of business, especially in this economy.
Fewer grocery stores in the Chicago market means less competition. This is not good for consumers. If Dominick’s went out of business, do you think Jewel’s first move would be to lower prices? Not likely.
We’re forgetting that Dominick’s has given us some really, really good deals. There is a reason people (well, most of you 🙂 ) keep shopping there despite your annoyance with corporate or with policies or with customer service issues at your particular store.
Yes, I’ve done my share of complaining about Dominick’s and linking to the crazy news stories and Facebook anarchy lately. These are stories that need to be told, and yes there are lots of issues that they need to address. But I’m not wishing corporate doom on anyone.
That’s all. Just thought it needed to be said.