Here is Jewel’s official statement on the differing ads this week, and verification that they’ll be going back to normal:
Dear Jewel-Osco Customers,
Two weeks ago, Jewel-Osco re-grand opened 16 stores throughout Chicagoland, implementing some of the best in fresh standards that we feel you deserve with new programs, like our juice bars, designer cakes, and fresh, hot foods, and also programs that you know and love, like great prices on the items that you buy most every day without a card. We want your neighborhood Jewel-Osco to feel like your local farm stand, general store and corner drug store all in one. Because we are a “new” Jewel-Osco, we have an incredible opportunity to create stores for your neighborhoods, because our decisions are being made locally– sometimes right in your store.
At our 16 stores, in honor of the completion of their remodels, we decided to try something new. We sent thousands of households in the neighborhoods closest to those stores a special ad, showing great prices that were applicable to those new locations only. When we made that move to celebrate the remodel’s completion, we decided to try a new concept, and only have the mailer ad apply to those stores specifically. Ultimately, that caused confusion with you, and for that, we’re sorry.
I heard you loud and clear, and want to do what’s best for YOU, our customers, and ensure that you leave our stores totally satisfied. Beginning next week, your Jewel-Osco ad will again apply to all of our stores. We apologize for any confusion that we caused, but we do hope that you enjoy the special re-grand opening prices for our remodeled locations (see the list below!). Feel free to stop in and chat with your neighborhood location’s Store Director to discuss any questions that you may have.
President, Jewel Osco
- 21164 S. La Grange Rd, Frankfort, IL
- 2501 W Schaumburg Rd, Schaumburg
- 944 York Road, Elmhurst, IL
- 7342 W Foster Ave, Chicago, IL
- 1224 S Wabash, Chicago, IL
- 153 Schiller, Elmhurst, IL
- 370 N Des Plaines Ave, Chicago, IL
- 1300 S Milwaukee, Libertyville, IL
- 122 N Vail, Arlington Heights, IL
- 440 E Rand Rd, Arlington Heights, IL
- 1485 Palatine Rd, Hoffman Estates, IL
- 4042 W Foster Ave, Chicago, IL
- 4734 N Cumberland, Chicago, IL
- 45 Plum Grove Road, Palatine, IL
- 423 E Dundee , Palatine, IL
- 3400 N Western, Chicago, IL