Update just to confuse things further, Alice comments: “Update on my Amazon Subscribe & Save – I have 6 new subscriptions that shipped today. The price went up on one item, down on another item, and remained unchanged for the other 4. My credit card was charged the prices that the items were the day that I bought them, not the price it currently is. So no worries with Amazon for the first order – hope that helps ”
Please share your own experiences in comments!
There’s been some question about Amazon subscribe & save, and about whether purchasing an item with subscribe & save locks in your first shipment at the listed price at time of order. The answer, as Don and Outlander have found, is: No, it does not. The price can go up before your order is processed and the item is shipped.
We knew it was true of later shipments, where subscribe & save locks in your percent off, but does not lock in a price. However, it is apparently also true of the first shipment.
- Update: Here is what I finally got out of them in chat myself: “Me:So if the price is now $10 with subscribe & save. And I order it for subscribe & save. And the price changes to $12 on Sept. 6, it will ship and charge me $12 on Sept. 8, not $10? Joanna [from Amazon]:Exactly Rachel”
Here’s a transcript Don shares of his chat with Amazon on the subject:
Me:I have a question regarding subscribe and save program please
Shane:Hello Don, my name is Shane. I will gladly assist you.
Me:TY …. with the subs and sv program , say i place and order today for x program which ships in say 7 days, can and does the price change?
x product i mean
does making a purchase lock the price or does it possibly change
Shane:If I understand you correctly Don , you would like to confirm if the price should drop relating to the item ordered, do you receive it at the lower price being offered at the time that the item ships, is that correct?
Me:for the initial purchase – i know subsequent shipments can change price
well, either lower or higher
Shane:You would be charged for the item at the price that is being advertised at the time that your order ships out.
Me:if i buy today and it ships next week, i want to know that the price i see and get an email on will not change
i pay when it ships but by buying today does that lock the price i will pay when it ships or can that price change up until the day it ships – in other words there is no way to know what the price will be?
Shane:Correct. There is no way to confirm the price you will be charged because the price does not lock.
Me:wow that seems like false adverting to me
when i hit the buy button for x amount today i would think i should know what i am paying
Shane:I completely understand Don however subscribe and save is saving on the price that an item is currently at on our site.
Me:you mean only percentage , not exact dollar amount?
Me:ok well , thank you – where is the dislike button?
lol – have a good one and thanks again
So, all I can do is continue to list the prices Amazon shows for subscribe & save, since everyone will have a different delivery date. Usually, but not always, the price remains pretty close, but it’s good to be aware that they may change. From Amazon’s subscribe & save site:
You’ll be charged for each order only when the item is shipped. The amount charged each time will reflect the price of the item on the day the order is processed less the Subscribe & Save discount, plus any applicable sales tax. Pay only for orders that have shipped. A credit card is required for Subscribe & Save orders.